This page explains the Speed Boost options available to customers on the rate plan.
This page also describes other optional features available to Family Mobile customers, and the ways in which features can be managed on your account.
Our Speed Boost Options give customers with 3G-capable phones additional high-speed access. Optional Speed Boost amounts are added on top of the included 1GB of Speed Boost, and shared across all lines on the account. Speed Boost will not enhance web speeds when outside of 3G coverage areas.
Customers on the following rate plans can purchase Speed Boost Options:
You can manage your Speed Boost Option in the following ways:
Automated system (IVR)
The Unlimited Talk, Text and Web plan comes with 1GB of shared 3G speed data, after which the data speed is slowed to 2G. Additional 3G speed data is available for purchase via optional Speed Boost features as described above. Total combined allotments are calculated as follows:
These following optional features are all available at no charge upon request.
To add or remove these features from your account, call Customer Service during our regular hours of operation. Enter your phone number and account PIN. You will hear a brief summary of your account activity, followed by the main menu. At the main menu, select the option for Account Maintenance, followed by the option to make changes to your account.