To change your greeting, from the voicemail main menu, press the 3 key, and then follow the voice prompts.
For mobile phones, when a message is first received, a voicemail icon appears, indicating that new voicemail messages have not been heard. Once all of your voicemail messages have been heard, the voicemail icon will be automatically removed.
NOTE: Voicemail icons are different on each device. To identify your device's voicemail icon, consult the user manual.
To set up voicemail for the first time, follow these steps:
NOTE: If you decline to set up the voicemail password and/or greeting, the tutorial plays each time until you set up both the password and greeting. Therefore, it is best to activate both features during initial setup.
NOTE: The voicemail Password will be defaulted to the last 4 digits of your mobile number
Web Filter lets the Primary Account Holder restrict adult (18 and over) Web content on your familys phones. Web Filter is designed to prevent access to certain types of restricted content, but it's not foolproof. The Primary Account Holder should still monitor the content accessed and downloaded by users on their account. If you want to restrict access to Web content completely, you can turn the WebPak off for any or all lines on your account with the WebPak On/Off setting in the Prepaid WebPak section of myfamilymobile.com.
You can turn Web Filter on via the myfamilymobile.com website as soon as your phones are activated and you have registered for online access.
To check Family Mobile coverage in a specific location like your home or office, just go to the Coverage Map and enter the address. Well show you street-level details of the coverage in the requested area.